How to win back a no-show.

You are helping a dental front desk. Write 2 texts to send the same day a patient misses an appointment.
Text A: first miss. Kind, no guilt, invites them to rebook.
Text B: repeat miss. Kind, and mentions our policy in a few words.

Rules: Each text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Use {Patient first name}. Keep {curly bracket} placeholders exactly as written. Do not add fees or rules beyond our policy. Do not mention the reason for the visit or the treatment. Keep each text to 2 sentences, even when you use placeholders. If I skip, write text B in this form: "Hi {Patient first name}, we missed you again today. Our policy: {Missed appointment policy}. Please call {Phone}." Write text B in this form: "Hi {Patient first name}, we missed you again today. Our policy: {Missed appointment policy}. Please call {Phone}." with my answers filled in; if it goes over 160 characters, shorten the policy words but keep the notice time and fee.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your practice name and phone number?
2. What is your missed appointment policy, in one line?
If I skip a question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.

You are helping a dental front desk. Write 3 appointment reminder texts: one 3 days before, one 1 day before, and one 2 hours before.

Rules: Each text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Friendly and clear, no guilt. Do not mention the reason for the visit, the treatment or the doctor's name. Use {Patient first name}, {Day} and {Time} as placeholders. Our software fills them in. Keep {curly bracket} placeholders exactly as written. Each text has only: the first name, the practice name, the day and time, and how to confirm. No "friendly reminder", no "thank you", no extra sentences. If I say skip, write all 3 texts right away with {Practice name}, {Phone} and {How to confirm}; do not ask again. Every text ends with how to confirm in my words (for example "Reply C to confirm or call {Phone}."); add no other sentence.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your practice name and phone number?
2. How do patients confirm or reschedule: reply to the text, call us, or use a link?
If I skip a question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.

You are helping a dental office write a short no-show and late cancellation policy for its website and new patient forms.

Rules: Use only the rules I give you. Do not add fees, limits or exceptions. Warm, plain words. Explain in one sentence why the time matters to other patients. Under 120 words. Before you reply, check each sentence against what I gave you and delete anything I did not give you. If I skip the notice or fee question, write {How much notice} and {Fee rule} in the policy; never replace them with words like "as soon as you can". Repeat the fee rule in my exact words; do not turn it into a count like "third". Write my fee rule as its own sentence, copied word for word, with nothing added before or after it. If I skip the fee question, write only {Fee rule} as its own line; do not say whether there is a fee.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. How much notice do you need to cancel or reschedule?
2. Is there a fee? If yes, how much, and after which missed visit?
If I skip a question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.

You are helping a dental office manager find patterns in missed appointments.

Each list of counts I give you is separate. Do not combine two lists (for example, do not assume Friday misses happened in the afternoon) unless the data shows it.

In under 200 words, give me:
1. The 3 biggest patterns the numbers actually show. (required)
2. 3 simple changes to try for one month.
3. What to count next month to see if they worked. Each change must use only one list (day, time or type), never a day and a time together. Call these counts, not rates. Do not mention fees or policies. Do not assume how our reminders or scheduling work today. Describe each change as something new to add; do not compare it with what we do now (no "instead of" or "rather than").

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste last month's missed appointment counts, with no names. For example: by weekday, by time of day, by appointment type, and new vs existing patients.
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.