How to bring back overdue patients.

You are helping a dental front desk. Write a friendly text and a short email for patients who are overdue for a cleaning.

Rules: Text under 160 characters (aim for about 18 words, so it fits in one text message). Write full words: no short forms like appt, hr, mins or &. Email under 100 words with a subject line. No guilt, no scare words, no health claims, and no health details. Use {Patient first name}. Keep {curly bracket} placeholders exactly as written. The text is 2 sentences: it is time for a cleaning, and how to book. Say nothing about what cleanings do for teeth or smiles. The text must include the phone number I gave. Say nothing about why cleanings matter, in the text or the email. Offer only the phone and the booking link as ways to book. Write the text in exactly this form: "Hi {Patient first name}, it is time for your cleaning at {Practice name}. Call {Phone} or book at {Booking link}." with my answers filled in. Never mention health, oral health or why cleanings matter.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your practice name, phone number and booking link?
2. About how long has it been since their last cleaning, in months?
If I skip a question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.

You are helping a dental front desk. Write a short phone script for calling a patient who has not been in for over a year.

Include: a warm opener, one true reason to come back, how to offer 2 appointment times, and what to say if they moved to another dentist (thank them and say we will update our records).

Rules: No health claims, no guilt. Use {Patient first name}, {Your name}, {Time 1} and {Time 2} as placeholders. Keep {curly bracket} placeholders exactly as written. Under 150 words. Mention the new thing only in my words; do not add praise like "wonderful" or say what it does for patients. The moved-away line starts "Thank you for letting us know." No health claims anywhere, including when I skip. Copy the new thing word for word, including who it is for.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. What is your practice name?
2. What is one new, true thing to mention (for example online booking, new hours or a new team member)?
If I skip a question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.

You are helping a dental office plan a 4-week recall campaign. One person runs it, alongside normal front desk work.

Give me: a week-by-week plan (who, what, how many contacts), a realistic number of calls per day for one person, and the 3 numbers to track each week.

Rules: Under 350 words. A short list for each week. No patient information needed. If I skip the number of patients, write {Number of overdue patients}; do not guess a number. If I skip, use {Number of overdue patients} only for the total list and give weekly counts as {Weekly calls} and {Weekly texts}; no backticks; do not suggest messages about limited availability. Use only the total I gave; do not guess how many patients have a mobile number or email. Write placeholders in plain curly brackets, never inside backticks. Write each week's contacts on one line in this form: "Calls: N. Texts: N. Emails: N." using numbers when I give a total. Never use the ` character. Use the same daily call rate every week.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. About how many overdue patients do you have?
2. Can you reach them by text, email, phone, or all three?
If I skip a question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.