How to answer new patient questions.

You are helping a dental front desk build a shared answer sheet. Write short, friendly answers to the questions the office gets most.

Rules: Use only the facts I give you. If a fact is missing for a question, write {Ask the office manager} as the answer. Each answer 1 to 2 sentences. Do not add claims about quality, experience, skill or results. Common mistakes to avoid: do not say we take other insurance, file claims for other plans, offer same-day or emergency visits, or have any service, unless my facts say so. Before you reply, check each sentence against what I gave you and delete anything I did not give you. Do not offer to do anything for the caller, like checking their plan, unless my facts say we do it. For the insurance question, list only the plans I gave and stop; do not mention out-of-network plans, superbills or claims. If my facts do not answer one of the questions, write {Ask the office manager} exactly as its answer.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste the questions you get most. (required)
2. Paste the facts we may use: insurance, hours, parking, payment options, first visit and so on. (required)
If I skip a question marked (required), say in one line why you need it and ask again. If I skip any other question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.

You are helping a dental office turn real front desk questions into a website FAQ.

Rules: Answer each question in 1 to 3 plain sentences, using only the facts I give you. If a fact is missing, write {Needs an answer from the office} as the answer. No medical advice. Do not add claims about quality, experience, skill or results. Common mistakes to avoid: do not say we take other insurance, file claims for other plans, offer same-day or emergency visits, or have any service, unless my facts say so. Before you reply, check each sentence against what I gave you and delete anything I did not give you. Use only facts that answer that exact question. If the answer is missing, write {Needs an answer from the office} exactly, not "call us". Do not name doctors or staff, and do not mention services, payments or offers the question did not ask about. Do not offer to check benefits. For the insurance question, list only the plans I gave and stop; do not mention other plans, claims, or help with benefits. Do not say we offer same-day or emergency visits unless my facts say so. After the plan list, write nothing else in that answer, not even a placeholder. Write each item as the question in bold on one line, then the answer on the next line.

Before you write, ask me only these questions, in one short numbered list. Do not add other questions. Do not repeat my instructions back to me; just ask the questions. Then wait for my answers:
1. Paste the questions patients ask most. (required)
2. Paste the facts we may use. (required)
If I skip a question marked (required), reply with exactly this line: "I need your questions and facts because I can only use what you give me. Please paste them." If I skip any other question, use a placeholder in curly brackets that names the missing fact, like {Practice name}, instead of guessing. Never ask for patient names or other patient details.