What can a missing mention tell you?
It tells you that the practice was absent from that answer. Save the prompt, product, date, location context, and cited sources so the observation can be repeated. Do not treat a single response as a complete audit of patient search visibility.
What should you check on the site?
- Open the office page and confirm that it loads without a login or error.
- Inspect the page in Google Search Console to investigate indexing.
- Check that the office name, contact details, services, and provider information are accurate and visible.
- Review robots.txt, noindex directives, and firewall rules with the site owner.
- Test appointment links and forms on a phone.
For Google diagnostics, use its URL Inspection documentation.
Which crawler settings matter?
OpenAI documents OAI-SearchBot for search and GPTBot for model training. These are separate choices. Google-Extended does not control Google Search inclusion or ranking. Review each product separately instead of opening every bot by default.
What can CheckMyDSO establish?
The scan identifies technical findings from the fetched page and available performance data. Its score is not a measurement of inclusion in AI answers. Use the audit guide to understand the method and its limits.
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See how one dental office page looks to Google and AI answers: speed, search basics and how easy it is for AI to read. Read the score method.
Check my SEO/AI SEOFrequently asked questions
Why is my dental practice not showing up in an AI answer?
A missing mention alone does not identify the reason. Check the exact query, cited sources, crawl access, indexed pages, and accuracy of the office information.
Does a missing llms.txt file make my practice invisible?
No. Its absence does not establish that a search service cannot read or cite your website.
How fast will a fix produce a mention?
There is no reliable deadline or guaranteed mention. Record the changes and repeat your checks without treating a technical fix as proof of search placement.